Major Trends Shaping Fintech and Banking Industries in 2021

Fintech has created a massive impact in the financial sectors, from using some of the latest innovations like Artificial Intelligence, Robotics, Biometric applications, Blockchain, Peer-to-Peer lending, and many others. A greater revolution in the financial industry will create more opportunities for companies to succeed in the market. Fintech is undergoing rapid transformation. As each day passes, the Fintech industry undergoes a radical transformation. Because they affect everything related to payments, money, and banking, these changes are critical. To learn more, continue reading.

Digital-only Banks

Banks that only accept digital payments offer a variety of services, including P2P transfers, international remittance, free transaction fees on a contactless card, and the ability to buy. In a short period, digital-only banks have become extremely popular. It saves customers time and money by eliminating the need to visit a bank and fill out many paperwork. In the year 2021, digital-only banks will experience a significant boom. As a result of this increase, fewer people will visit the bank in person.

Robotic Process Automation (RPA)

Automating processes using software robots or digital workers is known as robotic process automation (RPA). In order to reduce costs and improve organizational efficiencies, the financial services industry has implemented RPA. To automate back-end office processes like security checks, customer onboarding, account maintenance, trial balancing, and credit card and mortgage processing, financial institutions have implemented RPA digital workers.


Blockchain technology has revolutionized the Fintech industry’s business model. It is possible to conduct transactions safely with this cutting- It’s for this reason that many banks are adopting blockchain technology to reap Cryptocurrency technology such as blockchain ensures that the data stored is protected from beginning to end with the As a result of blockchain technology, cross-border payments can be Various P2P financial platforms have been developed using blockchain technology, allowing monetary transactions to take place in a decentralized manner. Investment in Blockchain technology is on the rise among banks and financial institutions as a means of cutting costs and streamlining.

In order to grow and succeed, banks have realized that a customer-centric approach is essential. Most financial institutions are currently building product and service offerings around insights derived from customer data to stay ahead of the curve. Banks are able to think outside the box because they are trying to keep up with big players such as Apple in the mobile payment arena. Another trend sweeping through the banking industry as part of digitization is mobile technology.

Application programming interfaces (APIs)

It is possible for the banking industry to develop innovative, contextual solutions using application programming interfaces (APIs A little more than half of the world’s largest and second-largest banks will offer at least five As a result of open APIs, banks and fintech companies are increasingly By providing third parties with access to account information and payment transfer APIs, regulators are facilitating open banking initiatives.

Artificial Intelligence (AI)

Fintech firms will benefit from artificial intelligence, which automates processes and improves customer experience. Using intelligent automation, banks are streamlining processes and retrieving data that was previously buried in complex systems. Banking firms can automate repetitive processes with the help of artificial intelligence (AI) and significantly improve customer service via chatbots.


Considering that security is still a major concern for financial institutions, these firms have begun looking for new ways to add additional layers of security in order to safeguard. Banks are investing heavily in next-generation security-based authentication methods such as biometrics, facial recognition, and more to build digital trust. As a result of these authentication methods, people will no longer have to worry about remembering many passwords. The banking industry is planning to reexamine its internal processes and technologies to determine if it is on the right track.

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